Shipping
Description
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Specifications
Form Factor | Rack Mountable |
Management | Managed |
OSI Layers | Layer3 |
Port Count | 32 |
Port Speed | 100GbE |
Power over Ethernet | Non-PoE |
Redundant Power Supply | Yes |
Stacking Support | Stackable |
Uplink Module Support | Modular |
- I placed my order, what now?
After placing your order, you will receive an order confirmation. We will start processing your order immediately to ship it as soon as possible. Once your order ships, you will receive tracking information via email and in your purchase history on our website.
- What warranty do you offer on your products?
We stand behind our products and are committed to providing our customers with the highest level of satisfaction. That's why we offer a 1-year warranty on all of our products.
- What is your return policy?
You have a 14-day return window to return your purchase without any reason. In addition, we understand that sometimes things don't go as planned, which is why we offer hassle-free returns. If you receive a defective unit or are not satisfied with your purchase for any reason, we offer overnight replacement when available. If we don't have a replacement unit in stock, we'll immediately issue a full refund.
- Where do you ship from?
We have multiple shipping locations, but most orders will be shipped from either our NJ or MN locations.
- How do you refurbish your products?
Our refurbishing process includes several key steps which includes inspection, testing, refurbishing and final preparation. We inspect each unit for physical damage and verify its authenticity. Our certified technicians carefully test each unit, ensuring functionality and testing each port for data and PoE. We use specialized air compressors and non-abrasive cleaning solutions, including painting, to make the item look like new. Your order is factory reset, painted if needed, made dust-free, and carefully packaged to your door step.
- Can I expedite shipping?
Yes, we can expedite shipping. Please reach out to us for more details. We work with FedEx, UPS, USPS, and DHL.
- Do you ship worldwide?
Yes, we do ship worldwide. Please contact us to get the best shipping quote.
- How can I contact customer support?
Our customer support is available 24/7. Contact us anytime for assistance, and experience our responsive and reliable support.
- Do you offer discounts for bulk orders?
Yes, we offer discounts for bulk orders. Please contact our sales team for more information and a custom quote.
- How can I find out if a product is in stock?
Product availability is listed on our website. If a product is out of stock, you can sign up to receive an email notification when it becomes available again.
- What payment methods do you accept?
We accept various payment methods including credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. For larger orders, we also accept purchase orders from approved customers.